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The Kitzhof Inn is open year round.
Everyone is welcome especially very well behaved children.
Reservations
Reservations should be made by phone or using our online booking form which
is a secure service allowing you to send credit card details and therefore secure your
booking subject to availability.
For a one night stay total payment is required when you make your reservation.
For more than a one night stay a 50% deposit on total stay is required at time of reservation.
Deposits must be secured by credit card only by phone or online. Personal checks need to be mailed 21 days
in advance for holidays and 14 days for non-holiday.
If you wish to pay in cash upon arrival a valid credit card number is needed to hold your reservation.
Payment may be made by cash, personal check, traveler’s check, American Express,
Discover, Visa, or Master Card.
Cancellation
If cancellation is received 14 or more days (21 days for holiday periods) prior to arrival, the deposit will be
refunded less 15% handling charge. Within 14 days prior to arrival (21 days for holiday periods) there will
be no refund on the deposit.
Please remember that a reservation is your commitment for the full period that you request.
Should you arrive after your specified date or depart prior to the end of your confirmed reservation,
you will be charged the full amount of your reserved stay.
Deposits are applied to the last night of your initial reservation.
Check In / Check Out
Check in is between 2pm and 9pm. If you plan to check in later please phone to organise special arrangements.
Check-out is requested not later than 10am.
Late departures may accrue a fee of $50 unless prior arrangements have been made.
After 2pm an additional night will be added.
Children
Childen 11 yrs. or under are free when sharing with 2 adults, when only 1 adult then $15 per child surcharge
will apply for more than 1 child.
Pets
We have 2 pet rooms and they are in popular demand.
Pets must be kept in the room at all times and should not wander around the Inn,
especially the dining room, as other guest may not like them.
Pets left in the room MUST be kept in a travel kennel or cage. There are no exceptions.
If you do not have a travel cage or kennel, we have one spare in house but if this is not available
or not suitable then we reserve the right to refuse the booking if no cage can be found for the pet.
Pets are NOT allowed on ANY furniture, especially the beds.
Any mess or damage to the room or fixture and fitting caused by the pet, will be charged to your
final bill or forwarded to you after check-out.
(
As a guide the basic cleaning charge is $50 and damage is rated on the type of damage caused)
When outside please clean up after your pet. Bags are available at reception and refuse should be deposited in the dumpster outside.
Smoking
For our guests comfort and safety , we have a non-smoking policy throughout the inn.
We have a zero tollerence policy on this.
Smoking is only permitted outside the building .
A minimum $150 cleaning charge will be added to your bill if you smoke in your room
or anywhere inside the building.
Damage
Any damage to fixtures or fittings including carpets, rugs, furniture, doors and walls
caused by you
or your group during your stay, will be charged to your credit card accordingly.
Behaviour
Any unreasonable behaviour, disturbance to other guests or unsociable acts will not be tolerated in the Kitzhof Inn.
This is for the comfort of ALL our guests which we treat with equal respect.
We expect parents to assert reasonable contol over thier children in common areas.
Guests showing unreasonable behaviour or non-compliance with the policies itemized above will be asked to leave
the premises with no refund to their reservation.
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