Kitzhof Inn Policies

CALL (802) 464-8310 or (800) 388-8310

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The Kitzhof Inn is open year round. Everyone is welcome especially very well behaved children.

Reservations

Reservations should be made by phone or on line.
For a one night stay total payment is required when you make your reservation.
For more than a one night stay a 50% deposit on total stay is required at time of reservation.
Deposits must be secured by credit card only by phone or a personal cheque 21 days in advance.
If you wish to pay in cash upon arrival a valid credit card is needed to hold your reservation.
Payment may be made by cash, personal check, traveler’s check, American Express, Discover,
Visa, or Master Card.

Cancellation

If cancellation is received 14 or more days (21 days for holiday periods) prior to arrival, the deposit will be
refunded less 15% handling charge. Within 14 days prior to arrival (21 days for holiday periods) there will
be no refund on the deposit.
Please remember that a reservation is your commitment for the full period that you request.
Should you arrive after your specified date or depart prior to the end of your confirmed reservation,
you will be charged the full amount of your reserved stay.
Deposits are applied to the last night of your initial reservation.

Check In / Check Out

Check in is between 2pm and 9pm. If you plan to check in later please phone to organise special arrangements.
Check-out is requested not later than 10am.
Late departures may accrue a fee of $50 unless prior arrangements have been made.
After 2pm an additional night will be added.

Pets

We have 2 pet rooms and they are in popular demand.
Pets must be kept in the room at all times and should not wander around the Inn,
especially the dining room, as other guest may not like them.
Pets left in the room MUST be kept in a travel kennel or cage. There are no exceptions.
If you do not have a travel cage or kennel, we have one spare in house but if this is not available
or not suitable then we reserve the right to refuse the booking if no cage can be found for the pet.
Pets are NOT allowed on ANY furnature especially the beds.
Any mess or damage to the room or fixture and fitting caused by the pet, will be charged to your
final bill or forwarded to you post check-out.
( As a guide the basic cleaning charge is $50 and damage is rated on the type of damage caused)

Smoking

For our guests comfort and safety , we have a non-smoking policy throughout the inn.
We have a zero tollerence policy on this.
Smoking is only permitted outside the building .
A minimum $150 cleaning charge will be added to your bill if you smoke in your room
or anywhere inside the building.

A deposit equal to 50% of your stay is required at time of booking to secure dates.
Cancellation policy. If cancellation is received 14 or more days (21 days for holiday periods) prior to arrival, the deposit will be refunded less 15% handling charge. Within 14 days prior to arrival (21 days for holiday periods) there will be no refund on the deposit. Please remember that a reservation is your commitment for the full period that you request. If you leave the Inn before your reservation has expired or arrive late, your entire fee will be forfeited. Deposits are applied to the last night of your initial reservation.

Kitzhof Inn, 332 Route 100, West Dover, Vermont 05356 (802) 464-8310 (800) 388-8310